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Autism Society of North Carolina Bookstore
505 Oberlin Road, Suite 230
Raleigh, NC 27605-1345
Tel: 919-743-0204, 1-800-442-2762 (NC only)
Fax: 919-743-0208



On this page you will find our Privacy, Data Security and Refund Policies. If you have questions regarding any of these policies, please contact the Autism Society of North Carolina at 919-743-0204 or via email at info@autismsociety-nc.org.

Table Of Contents:

 Our Commitment To Privacy
 The Information We Collect
 How We Use Information
 Our Commitment To Data Security
 Our Commitment To Children's Privacy
 How To Access Or Correct Your Information
 Refund Policy
 How To Contact Us

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the Autism Society of North Carolina Bookstore website (www.autismbookstore.com). On some pages, you can order products. The types of personal information collected at these pages are:

Name
Address (billing and shipping)
Email address
Phone number
Credit/Debit Card Information (etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number (etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place an SSL Certificate and other appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To view our data security certificate click on the closed lock that appears in your browser during check out.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting the Autism Society of North Carolina Bookstore at 919-743-0204 or by submitting a written request to Autism Society of North Carolina Bookstore, 505 Oberlin Road, Suite 230, Raleigh, NC 27605-1345. We use this procedure to better safeguard your information.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Refund Policy
The Autism Society of North Carolina Bookstore offers a 14-day return policy (from date of purchase) on books and media. Customers may request an exchange or refund (refunds do not include shipping charges). All books and media must be returned in salable condition, in the original packaging and using a traceable form of shipping.

Dispute Resolution
In the event of a dispute over charges, customers must immediately contact the web merchant directly at 919-743-0204 or via email at info@autismsociety-nc.org.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 919-743-0204 or send us an email at info@autismsociety-nc.org.

 




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