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Shipping and Return Policy

What are your shipping rates?

North Carolina orders: 10% of your subtotal
Out-of-state US orders: 15% of your subtotal, plus 10% surcharge for non-contiguous states over $50
International orders: 30% of your subtotal

Discounted shipping will be allocated on a prorated scale to orders over $500. The minimum shipping rate is $2.69 in the US and $30 international. If you have questions about our shipping rates, please contact us.


How long until my order ships?

Our employees proudly pack and ship each website order, generally within 48 hours. If for some reason there is a delay, we will contact you within 48 hours. If you require rush shipping, please contact us for a quote.

School purchase orders and bulk orders (7 or more of a single title) can take longer to ship. We will contact you if more time is needed.


What is the ASNC Bookstore’s return policy?

The Autism Society of North Carolina Bookstore offers a 14-day return policy (from date of purchase) on books and media. Other merchandise cannot be returned. Customers must contact us for a return authorization, and request an exchange or a refund (refunds do not include shipping charges). All books must be returned in saleable condition and packages should include return shipping tracking information.