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FAQ

Can I get book recommendations for my unique situation?

Yes, our knowledgeable staff is ready to help you find the right book or resource for your situation and answer any questions you may have. Our staff is happy to assist you by phone at 800-442-2762 or 919-743-0204, ext. 1130, 9 a.m.-4:30 p.m. (EST) Monday-Friday, or by email at books@autismsociety-nc.org.


How can I order books and what forms of payment do you accept?

Online: All our titles can be viewed on our website, www.autismbookstore.com. We ship worldwide. We accept Visa, MasterCard, Discover, and American Express on our website.

Phone and Mail-In Orders: To order by phone, call 800-442-2762 or 919-743-0204, ext. 1130. We accept credit card payments over the phone and mail-in orders with a check. If you are placing an order and want to mail a check, please call us for details.

Purchase Orders: We gladly accept official school purchase orders. You can fax your school’s purchase order to 919-882-8661 (Attn: Bookstore) or mail it to:

Autism Society of NC Bookstore
505 Oberlin Road, Suite 230
Raleigh, NC 27605-1345

You can also email your purchase order to books@autismsociety-nc.org.

International Wire Transfer: We’re happy to facilitate your wire transfer from countries outside the US, including creating accurate pro forma invoices. Please contact the bookstore for more information about wire transfers.


Do you accept international orders?

Absolutely! We ship around the world. In fact, one of our employees enjoys keeping track on a world map of everywhere we have shipped. We can facilitate a wire transfer and create pro forma invoices. We ship international orders via United States Postal Service International Priority Mail. Let us know how we can help.


What are ASNC Bookstore’s shipping rates and return policy?

See our shipping and return policy info


Can I get an ASNC Bookstore catalog?

We currently do not create and print a catalog. Our entire selection is available for viewing online. This allows us the flexibility to continually update and bring you the best and most current titles.


Is the ASNC Bookstore website secure?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place a Secure Sockets Layer (SSL) technology to secure our online transactions, as well as other appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To view our data security certificate, click on the lock that appears in your browser’s navigation bar during checkout.


Can I visit the ASNC Bookstore in person?

Yes, if you are in the Raleigh, NC, area and would like to visit the bookstore in person, we are open from 9 a.m.-4 p.m. (EST) Monday–Friday, except when we travel to site sales.


What’s the Bookstore Federal Tax ID #?

23-7087887


How do I contact the ASNC Bookstore?

919-743-0204, extension 1130
Toll-free: 800-442-2762 or 919-743-0204, extension 1130
E-mail: books@autismsociety-nc.org
Fax: 919-882-8661 (Attn: Bookstore)

Mailing Address:

Autism Society of NC Bookstore
505 Oberlin Road, Suite 230
Raleigh, NC 27605-1345